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Frequently Asked Questions |
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FOR OWNERS
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Q: Why should I hire a professional property management company like Sunchase American to management my rental property?
A: Sunchase American has many years of professional property management experience and understands the principal of maximizing income while preserving the asset.
Q: What should I look for in a property management company?
A: Experience is always the most important factor but other key factors are leasing, financial analysis, budgeting, advertising, marketing, and resident relations.
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Q: Can a professional property management company help me with administrative and financial details?
A: Yes, Sunchase American offers not only property management services but also asset management services that include analysis of mortgages, capital requirements and accounts payable.
Q: What kind of maintenance services would Sunchase American provide as a property management company?
A: Maintenance services are provided on a 24 hour basis at the property level through the on site staff.
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FOR PROSPECTS & RESIDENTS
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Q: How long does it take to get my deposit back after I move?
A: Each state has its own laws regarding deposits. Most require a statement showing how the deposit was applied and any deposit balance to be sent to the resident no later than 30 days (depending on state regulations) after move out.
Q: Do you have designated parking at your properties?
A: Generally, parking is on a first come first serve basis.
Q: Do you have designated recreational areas?
A: Many of our properties have playground and picnic areas that are available to be enjoyed at your leisure.
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Q: Do you properties have a space for group meetings?
A: Our properties generally have fully functioning clubhouses that are great for group gatherings and can be reserved through the resident manager.
Q: Are there laundry facilities on your properties?
A: Most of our properties have a laundry facility on site or washer dryer hook ups in the apartment unit.
Q: Are we allowed to have pets on a Sunchase American property?
A: Yes, Sunchase American is a pet friendly company and we welcome furry friends. Check with your leasing consultant as to size and breed restrictions and additional pet deposit.
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